Return & Refund Policy:
PLEASE NOTE THAT THIS RETURN POLICY IS ONLY APPLICABLE IF YOU HAVE BOUGHT FROM SATTHWA.COM, IF YOU HAVE BOUGHT FROM PAYTM / FLIPKART OR ANY OTHER MARKET PLACE, THE RETURN / REFUND POLICY IS GOVERNED BY THEM
We believe in our product 100% and that is the reason why we are giving 100% money back guarantee. If you are not satisfied in with our product you can start the process of refund after 30 days of purchase. The reason why you can start only after 30 days is because it will take the product 30 days to work and only then can you see the results. If you have any questions about this policy, please feel free to message us and we will be happy to explain in detail.
In case of receipt of wrongly sent items, please report the same to our Customer Service team within 24hrs of receiving the product, along with a photograph of the same & the invoice of the purchase.
In case you feel that the product received is damaged/defective & not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product, along with a photograph of the same & the invoice of the purchase. The Customer Care after looking into your complaint will take an appropriate decision.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.